Managing Email Addresses

(This page documents the management of email addresses in your Opalstack control panel. Please refer to our Email Topic Guide for email client configuration instructions and other subjects related to email outside of the control panel.)

Opalstack's email platform consists of two primary components: mail users and email addresses

  • Mail users define the authentication credentials for your incoming and outgoing mail services. They also provide mailbox storage and mail filtering capabilities.

  • Email addresses route incoming email to your mail users. They can also forward to mail other email addresses.

Adding Email Addresses

1

Add the domain for the email address to your control panel if you have not done so already.

2

If you want to be able to use IMAP, SMTP, and POP3 services with your new email address, then add a mail user to your control panel if you have not done so already.

3

Click on Email in the control panel sidebar.

The Email section of the sidebar will expand to show more options.

4

Click on Email Addresses in the expanded sidebar.

5

Click the button labeled "+ Add Email User" in the upper-left corner of the content area.

6

Enter the Name portion of the new email address in the space provided. This is the portion of the email address which appears before the @ character.

If you would like a "catchall" address to receive mail for your domain that is sent to non-existent addresses, you can enter a * character for the Name portion of the address.

7

Select the domain to be used for the new email address. This is the portion of the email address that appears after the @ character.

8

Select the mail user that will receive mail sent to the new email address.

You can select additional mail users for the address by clicking the button labeled "+ Add Destination Mail User".

If you plan to use the new email address with an IMAP, SMTP, or POP3 email client then the selection of at least one mail user for the address is required.

9

If you want the new address to forward email to another address, then enter the name and domain of the forwarding address in the spaces provided.

You can add multiple forwarding addresses by clicking the button labeled "+ Add Forward Address".

10

Click the Save button to save the new email address. It will be ready to use after approximately 1-2 minutes.

Editing Email Addresses

1

Click on Email in the control panel sidebar.

The Email section of the sidebar will expand to show more options.

2

Click on Email Addresses in the expanded sidebar.

3

Click the Edit icon for the email address you want to edit. The Edit icon appears in the rightmost column of the email address list.

4

Edit the email address as desired. You may:

  • Edit the name and domain of the email address.
  • Add and remove destination mail users to and from the email address.
  • Add and remove forwarding destinations to and from the email address.
5

Click the Save button to save your changes. They will be applied after approximately 1-2 minutes.

Deleting Email Addresses

1

The Email section of the sidebar will expand to show more options.

2

Click on Email Addresses in the expanded sidebar.

3

Click the checkbox next to the user (or users) that you want to delete. Two buttons will appear above the user list.

4

Click the "Delete Selected" button.

5

Type "I confirm" in the confirmation dialog.

After you have typed the confirmation phrase, the field border will turn green and a "Delete" button will appear.

6

Click the "Delete" button. The email address will be deleted from the control panel immediately and will go offline after approximately 1-2 minutes.